Frequently asked questions
You can reserve products through pre-orders. These items aren’t in stock yet but will be available soon in limited quantities. Check the expected shipping date under 'SHIPPING.'
Occasionally, delays may occur, but we'll keep you updated. All items in a single order will ship together once the pre-ordered item arrives.
You can reserve products through pre-orders. These items aren’t in stock yet but will be available soon in limited quantities. Check the expected shipping date under 'SHIPPING.'
Occasionally, delays may occur, but we'll keep you updated. All items in a single order will ship together once the pre-ordered item arrives.
Yep! On any page where we ask you to enter your address, phone number, or credit card information, we use secure socket layer (SSL) to encrypt the communication.
Yep! On any page where we ask you to enter your address, phone number, or credit card information, we use secure socket layer (SSL) to encrypt the communication.
Within the Netherlands, orders of €30 or more qualify for free shipping, for Belgium, its orders of €50 or more, for Germany its €75 or more.
Otherwise shipping rates can vary depending on your region and are calculated at checkout.
Within the Netherlands, orders of €30 or more qualify for free shipping, for Belgium, its orders of €50 or more, for Germany its €75 or more.
Otherwise shipping rates can vary depending on your region and are calculated at checkout.
If you hurry! Fill out the form below and we’ll do everything in our power to make sure we add the right address and get it to its true destination!
If you hurry! Fill out the form below and we’ll do everything in our power to make sure we add the right address and get it to its true destination!
Naturally, an order isn't truly complete until you are entirely happy. If, for any reason, you're not pleased with your purchase, we provide you with the option to return the item for a refund or an exchange for a different color or size. Please find instruction HERE.
Naturally, an order isn't truly complete until you are entirely happy. If, for any reason, you're not pleased with your purchase, we provide you with the option to return the item for a refund or an exchange for a different color or size. Please find instruction HERE.
No. #sorrynotsorry
No. #sorrynotsorry
No worries- fill out the form below with anything you didn’t get answered here and we’ll get back to you soon.
No worries- fill out the form below with anything you didn’t get answered here and we’ll get back to you soon.
Contact us
Still got Q’s? We’ve got A’s. Ask us about an order, a product, what you should name your kitten… anything we can help with! You can reach our customer service team at the contact form below or send us an email (mag uiteraard ook in het Nederlands) at care@alittlebirdtoldme.nl.
For press enquiries, please contact request@alittlebirdtoldme.nl
We look forward to hearing from you!