Pending product availability, purchases may be made directly through Alittlebirdtoldme.nl. Online purchases may be made by any client for delivery to an address within The Netherlands.
We are unable to deliver online purchases to Belgium and other territories at this time, but invite our international clients to contact us (firstname.lastname@example.org) for international purchasing and delivery options.
ALBTM products available for purchase online, at this moment, are laptopsleeves, iPad Cases, iPhone Covers, EOS New York Watches, Urbanears headphones and Ray-Ban shades. All products are subject to availability; and we reserve the right to limit the quantity of products we supply, supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. All orders are subject to order and address verification and credit approval. Once your entire order is submitted, you will receive and order confirmation. If you do not receive this confirmation, the order may not be processed
Prices displayed on the ALBTM website are quoted in Euros. While we use reasonable efforts to provide accurate prices on our website, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we reserve the right to cancel the order. Title to products you order on this website and risk of loss or damage to products, passes to you upon delivery, provided that we have received payment in full for the products.
ALBTM accepts the following forms of payment for online purchases
The transaction amount will be charged to your credit card only after we have verified your card details received credit authorization, confirmed merchandise availability, and the order is fully prepared for shipment. The transaction amount is deducted automatically from your account once the order is submitted, the card is approved, and the merchandise is ready to be shipped. At this time we do not accept payments through debit card, check card, or gift card.
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ALBTM charges regular taxes on online transactions.
All purchases are shipped via parcel post with (€7,- per sending) or regular post (€3,- per item)
Delivery times may vary depending on times of order. When estimating the total delivery time for your purchase, please allow one to two business days to process your order for delivery. Orders are processed and delivered Monday through Friday, excluding holidays. ALBTM is not responsible for unanticipated delays.
For security reasons, we do not provide tracking numbers, but we do use a tracking number internally for each delivery. If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by sending an email and we will track your package for you.
Returns and Exchanges
In the event that you choose to return or exchange a purchase, we have enclosed a delivery label to affix to the merchandise’s packing materials for your convenience. Any returns or exchanges must be made within 10 business days from the date delivered and include the original invoice. Please note that any returned item must be received by ALBTM in its original new condition. Merchandise that has been worn, used, or altered in any way may not be returned. Online purchases may not be returned/exchanged at department stores or other wholesale distributors. Please note that shipping costs will not be subject to refund.
We recommend returned merchandise via PostNL for tracking purposes and that you request adequate insurance to cover the purchase price of the shipment. ALBTM will not assume responsibility for reimbursement or compensation in the event that any return package is lost, stolen, or mishandled. We reserve the right to refuse return of any merchandise that does not meet the above return requirements. All returns will be credited to the original form of payment, unless otherwise specified. Any requested exchange item(s), if available, will be sent to you via PostNL at no additional cost. Any new orders are subject to ALBTM having available merchandise on-hand.
Please allow 10-12 business days for us to receive and process your return or exchange. Additional fees may apply for returns and/or exchanges of merchandise.
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If you wish to cancel or modify your order, please send an email as soon as possible to us through our ALBTM service. We will make every reasonable effort to accommodate your request. However, once a product has left our premises for delivery, the purchase cannot be cancelled or modified until the product has been returned to us. In this case, please refer to our return policy and return your purchase once you have received it. If you would like to purchase a different product, please visit our website or contact us.
For repair assistance for ALBTM products purchased online please contact us.
Errors and Inaccuracies
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing, availability, or other product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and to change or update information at any time without prior notice.
If you have any questions or concerns, please contact us!